Streamline Your Business the Atlassian Way
And do it the RIGHT way, with help from our certified Atlassian and ITSM/ITIL experts
The Atlassian ecosystem can be complex and overwhelming. We help you select the right Atlassian product based on features, business needs, budgetary cost, and ensure you get the most out of the Atlassian products
IT Service Management and Enterprise Service Management
Our suite of ITSM and ESM Atlassian-based solutions will help streamline your deparments day-to-day operations, optimize IT service delivery, and excel your business to the next level
Dedicated license manager to deal with the hassle of buying new, upgrade, or renewal/downgrade of Atlassian license. Enterprises who look for scrutinizing license expense can leverage our cost optimization consulting service and tool
Integration & Scripting
We make Atlassian tools seamlessly integrate with other systems at your current enterprise stack, with no meaning lost in translation. Our integration services streamline technology, optimize alignment and enhance collaboration
Migration and Data Center Deployment
Our migration expert help you with moving, merging and consolidating Atlassian instances between server and cloud tenants, with no loss of critical data and minimal downtime
Atlassian Data Center Deployment
Your team is using Atlassian Data Center? You already had data center infrastructure?
We got your covered with our Kubernetes-based solution deployment that helps to deploy and operate your Atlassian Data Center products to multi-cloud environment such as AWS, Azure, Google Cloud, or on-prem like Redhat Openshift
Our Atlassian Experts
All of our Atlassian consultants are Atlassian certified and have extensive experience with various Atlassian project. Meet the team:
Our CEO is the first-ever Atlassian Certified Expert in Vietnam. Kiet specializes in delivering complex Atlassian migration and multi-cloud Data Center deployment projects
As a trusted technical consultant, he has provided expert consultancy to numerous high-profile enterprises, including BMC, Roblox, Canon, SurveyMonkey, and Rubrik
Duy is second-most Atlassian Certified Expert in Vietnam. His areas of expertise focus on implementing Atlassian ITSM-based solutions, leveraging low-code technology such as Jira Automation, ScriptRunner, and Zapier
His ability to stay abreast of the latest advancements in technology, combined with his unwavering commitment to excellence, makes him a trusted expert in the industry
Phong's extensive qualifications as an Atlassian Certified Expert and certified Scrum Master are just the beginning of his impressive credentials. He is our go-to person for any Atlassian-related technical questions.
His specialization in incident management and other ITSM practices make him an invaluable asset for AgileOps' strategy to become a leading ITSM specialization Atlassian partner in Vietnam.
Historically, Phung is our team’s third Atlassian Certified Expert
What makes Phung unique is his exceptional communication skills and his ability to approach business challenges with an entrepreneurial mindset, which enables him to succeed in any area he chooses to pursue.
Despite being our newest Atlassian Certified Expert, Sau brings a wealth of experience in the Atlassian ecosystem to our team
He has a proven track record of successfully migrating massive Atlassian sites, developing sophisticated integration modules, and creating ITSM solutions that help streamline business operations
Every great team needs a gatekeeper to ensure that the quality of their work is of the highest standards, and Ngan is our chosen one for Quality Assurance. Not only is she an Atlassian certified expert like others on our team, but she is also an ISQTB certified professional with a specialization in test automation
Master's graduate in Computing and IT Management, Atlassian certified. Brandon joins us from Wales to further our Atlassian teams' knowledge, research collaboration and consulting power.
Agentless IT Service Catalog
A self-service portal built in Jira Service Management that allows developers to shop a virtual server pre-installed with a wishlist of software applications: Nginx, Docker, Atlassian or other business applications. The requested server is built on top of a virtualization environment such as VMWare, VirtualBox, Citrix, and is automatically provisioned without a dedicated SysOps engineer or any manual intervention
Talent Acquisition the JSM Way
JSM-based solution for streamlining the recruitment process which helps companies improve their talent acquisition experience by introducing a more efficient and effective workflow for managing the recruitment process from start to finish.
- Centralized portal for collecting CVs from various channels: email, website, Facebook, recruitment platforms, headhunters
- One-click interview scheduling with calendar integration
- Confidential offer discussions
- Auto-generated PDF offer
- Capturing onboarding information
Try it live at join.agileops.vn
Onboarding New Hire the JSM Way
JSM-based solution for streamlining the employee onboarding process which helps improving new hires onboarding experience by introducing a more efficient and effective workflow for managing the onboarding process from start to finish.
- Seamlessly capturing of employee onboarding information
- Automated provisioning user account creation and software and hardware access
- Automated sending onboarding guides with confidential credential access
- Registering provisioned hardware to corporate asset (Insight)
Electronically Signing Contracts the JSM Way
JSM-based solution for streamlining legal requests and e-contract signing process. Typical legal signing process often involves multiple stakeholders: the signer, the approvers, the legal departmert or agency, which makes the process itself quite rather complex and hard to follow due to the back-and-forth nature
- Simple and intuitive JSM portal for requesting legal document signing: NDA, contract, agreement...
- Integration with eSignature systems such as DocuSign, SignNow, Concord
- Stakeholders reviewing and signing in eSignature systems but the workflow is kept at JSM
- Automated inviting external collaborators and signers
Multi-cloud Atlassian Data Center Kubernetes-based Deployment
Infrastructure deployment solution that is based on the official Atlassian Data Center Helm charts to install and operate Atlassian Data Center products (Jira and Confluence) within a Kubernetes cluster hosted in multiple cloud providers: AWS Elastic Kubernetes Service (EKS), Google Kubernetes Engine (GKE), Azure Kubernetes Service (AKS), or on-prem environments: OpenShift, K3S