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Advance your business management with Atlassian licensing and services

Secure licenses for Jira, Confluence and optimize your business performance with PERFECT and CUTTING-EDGE Atlassian solutions.

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Atlassian Gold Solution Partner in Vietnam
As the official representative of Atlassian in Vietnam, we deliver professional consultations, products, services, and efficient solutions from Atlassian.
Atlassian - Gold
Rising Star
Our team holds a range of top-tier IT certifications:
Why choosing AgileOps for your purchases
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Cost-effective, significant savings

Purchase Jira, Confluence licenses at transparent and competitive prices with AgileOps, including VAT invoice and Foreign Contractor Tax.

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Comprehensive services: renewal, upgrade, or new purchase

Purchase Atlassian product licenses easily but struggle with their management? Our seasoned experts can help streamline your license management for greater efficiency.

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No-cost consulting and fast technical support

Our top-tier Atlassian specialists are on call 24/7 to address and solve your problems promptly. We also provide free, expertly crafted Vietnamese software guides.

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Assistance with hosting platform selection

Whether cloud or data center, we can help you evaluate to choose the best storage solutions based on a detailed comparison of their benefits and drawbacks.

reason-1
Cost-effective, significant savings

Purchase Jira, Confluence licenses at transparent and competitive prices with AgileOps, including VAT invoice and Foreign Contractor Tax.

reason-2
Comprehensive services: renewal, upgrade, or new purchase

Purchase Atlassian product licenses easily but struggle with their management? Our seasoned experts can help streamline your license management for greater efficiency.

reason-3
No-cost consulting and fast technical support

Our top-tier Atlassian specialists are on call 24/7 to address and solve your problems promptly. We also provide free, expertly crafted Vietnamese software guides.

reason-4
Assistance with hosting platform selection

Whether cloud or data center, we can help you evaluate to choose the best storage solutions based on a detailed comparison of their benefits and drawbacks.

Atlassian product suite
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AgileOps - Jira Software
 AgileOps - Jira Software
JIRA SOFTWARE
Successful execution of software development initiatives

Manage project planning through stories, issues, and tasks.

Track progress with Scrum and Kanban boards.

Evaluate project quality through various reports: sprint reports, burndown charts, and release burndowns.

AgileOps - Confluence
 AgileOps - Confluence
CONFLUENCE
Collaborative knowledge storage and sharing space

Create pages and documents clearly with multiple formats: text, images, videos, tables, code, etc.

Allows editing, commenting, task assignment, and sends automatic notifications to relevant members.

Seamlessly integrate with other tools including Jira Software, Slack, and Google Drive.
AgileOps - Jira Service Management
 AgileOps - Jira Service Management
JIRA SERVICE MANAGEMENT
Quick response to service inquiries

Capture support needs from staff, clients, and partners, alerting involved parties automatically.

Implement a knowledge base with guides, FAQs, and solution articles.

Construct an extensive ITSM system.

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Estimate your Atlassian product licensing fees
Receive fast and straightforward Vietnamese quotes for Atlassian products.
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OUTSTANDING SERVICE PROVISION

AgileOps can cater to your diverse needs
FREE CONSULTATION
AgileOps - Tư vấn & thiết kế giải pháp ITSM phù hợp
Consulting & customizing ITSM solutions

Having designed and developed ITSM solutions tailored to each business requirement, we are confidently with our end-to-end service ensuring smooth implementation of ITSM in business management.

AgileOps - Triển khai hiệu quả bộ công cụ và dịch vụ ITSM & ESM
Effective implementation of ITSM & ESM tools

Our team of expert professionals delivers comprehensive ITSM services starting from custom workflow adjustments, setting service levels, process automation, to integrating with other IT tools.

AgileOps - Tích hợp hệ thống
Seamless system integration

We aid in developing and constructing bespoke integration solutions that seamlessly combine Atlassian ecosystem products with your current systems and software, fully automated.

AgileOps - Chuyển đổi dữ liệu giữa các nền tảng lưu trữ
Data transition across platforms
Merge and maintain Jira/Confluence sites across servers, cloud, or data centers without stress. AgileOps ensures a smooth transition process, safeguarding important data and reducing downtime.
AgileOps - Triển Khai Atlassian Data Center
Atlassian Data Center Deployment
We offer solutions for deploying Atlassian Data Center infrastructure on Kubernetes clusters across major cloud platforms like AWS, Azure, Google Cloud, or on-premise platforms such as Redhat or OpenShift.
AgileOps - Tư vấn & thiết kế giải pháp ITSM phù hợp
Consulting & customizing ITSM solutions

Having designed and developed ITSM solutions tailored to each business requirement, we are confidently with our end-to-end service ensuring smooth implementation of ITSM in business management.

AgileOps - Triển khai hiệu quả bộ công cụ và dịch vụ ITSM & ESM
Effective implementation of ITSM & ESM tools

Our team of expert professionals delivers comprehensive ITSM services starting from custom workflow adjustments, setting service levels, process automation, to integrating with other IT tools.

AgileOps - Tích hợp hệ thống
Seamless system integration

We aid in developing and constructing bespoke integration solutions that seamlessly combine Atlassian ecosystem products with your current systems and software, fully automated.

AgileOps - Chuyển đổi dữ liệu giữa các nền tảng lưu trữ
Data transition across platforms
Merge and maintain Jira/Confluence sites across servers, cloud, or data centers without stress. AgileOps ensures a smooth transition process, safeguarding important data and reducing downtime.
AgileOps - Triển Khai Atlassian Data Center
Atlassian Data Center Deployment
We offer solutions for deploying Atlassian Data Center infrastructure on Kubernetes clusters across major cloud platforms like AWS, Azure, Google Cloud, or on-premise platforms such as Redhat or OpenShift.
Clients verifying our quality
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Local customers
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Maximize your tech investment with AgileOps
Let's explore the Atlassian product suite
Get your quote
FAQ
Frequently Asked Questions
Jira and Jira Service Management, which product should I choose?
  • Jira (formerly known as Jira Software) is specifically built for software development teams, integrating tools with the most essential features and functions needed for software development.

 

  • Jira Service Management is built for IT and service teams, providing a comprehensive solution for incident, problem, and change management.

 

Learn more about the differences between Jira products.

The difference between the Standard and Premium service packages?

Both the Standard and Premium packages have similar features, with the Premium package standing out with additional features such as Sandbox, Release Tracks, IP Allowlisting, 99.9% Uptime SLA, and Unlimited Storage, along with prominent features integrated into the products:

 

  • Jira: Advanced Roadmaps

 

  • Jira Service Management: Advanced Alert Integrations, and other ITSM features: Assets and Assets Discovery, Incident Management, Services Management

  • Confluence: Inspect Permissions, Team Calendars, Automation

 

Learn more about the different features included in each package.

What is the difference in user engagement when purchasing products monthly versus annually?

The difference in user subscriptions when purchasing products monthly versus annually is summarized below:

 

Monthly Plan

  • Customers pay for the number of users using the product each month.

  • Customers can change the number of users at any time.

  • Customers can cancel their subscription at any time and will not be charged for the following month.

 

Annual Plan

  • Customers pay for the user tier that best fits their number of users.

  • Customers can upgrade their user tier at any time, but can only downgrade at the end of their subscription period.

  • Customers can cancel their subscription at any time but will not receive a refund for the remaining months.

 

Learn more about the difference between Annual and Monthly Subscription Plans

Introduction to users in Jira and how users are billed on your invoice?

Users can log in to one of your Jira websites and appear in User Management. You can add and remove Users.

 

  • For monthly subscriptions, we will bill you in the following month based on the number of your Jira Software users.

 

  • For annual subscriptions, we will bill you for the most appropriate tier based on your actual number of users. Annual subscriptions may offer better value depending on the number of users purchased.

Benefits of purchasing Atlassian licenses from partners like AgileOps compared to buying directly from the Atlassian website?
  • Economic contracts and invoicing.

 

 

  • Consultation and technical support from Atlassian-certified experts. They are experienced professionals who have worked with world-renowned clients such as Canon, BMC, Roblox, SurveyMoney.

 

  • Exclusively at AgileOps, when customers purchase subscription packages for Jira Service Management, Jira Software, Jira Work Management, and Confluence; depending on the number of users, they will receive complimentary value-added service packages.

AgileOps provides what types of tax invoices?

AgileOps issues legitimate financial invoices for customers and fulfills all obligations to declare and submit foreign contractor tax to Atlassian in accordance with Vietnamese law.

The customer's Atlassian page will be like if AgileOps ceases operations? Will we still have access to the Atlassian page as well as our confidential information and data?
  • In any case, the Atlassian page remains the property of the customer. AgileOps has no right to access the customer's Atlassian page unless granted permission.

 

  • According to Atlassian's policy, partners are only authorized to view the service packages in use, quote, and process orders for customers (on behalf of) and do not own or manage any other information from the customer's Atlassian page unless requested and authorized.

 

  • AgileOps is responsible for transferring the rights/obligations of this Contract to the Qualified Atlassian Distributor in Vietnam and performing the tasks to maintain the Software usage rights for the remaining term for the Customer.

Can I cancel my Atlassian account at any time?

Yes. You can cancel your Atlassian account at any time.

Your website will expire 15 days after the end of the subscription, and the data will be deleted 60 days after cancellation with no possibility of recovery.

I am purchasing Atlassian products through another partner. Can I switch to AgileOps? Will this affect my Atlassian account?
Yes. You can switch to another partner. Atlassian accounts always belong to the customer, and the partner company is only authorized to make payments on behalf of the customer. Under no circumstances is the partner company allowed to access the customer's system without the customer's permission.
What are the warranty/maintenance and technical support policies of AgileOps?
Software maintenance and updates will follow the general policy of Atlassian. AgileOps supports customers to contact Atlassian's technical department as soon as possible.